Privacy Policy

Last updated: June 16, 2026

At Canterravitalis ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our services:

• Account information — your name, username, email address, phone number, and country, provided when you register.
• Verification (KYC) information — identity documents and details you submit to verify your account where required.
• Transaction information — records of deposits, withdrawals, transfers, and investment activity on your account.
• Technical information — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and provide our services;
• Process deposits, withdrawals, and other transactions;
• Verify your identity and comply with legal and regulatory obligations;
• Detect, prevent, and address fraud, abuse, and security issues;
• Communicate with you about your account, updates, and support requests;
• Improve and personalise our website and services.

3. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our website is used. You can control or disable cookies through your browser settings, though some features may not function properly without them.

4. How We Share Your Information

We do not sell your personal information. We may share it only:

• With trusted service providers who help us operate our platform (for example, payment and identity-verification providers), under appropriate confidentiality obligations;
• When required by law, regulation, or valid legal process;
• To protect the rights, property, or safety of Canterravitalis, our users, or others.

5. Data Security

We use technical and organisational measures to protect your information, including encrypted password storage and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please keep your login credentials confidential.

6. Data Retention

We retain your information for as long as your account is active and as needed to provide our services. We may retain certain information for longer where required to comply with legal, accounting, or regulatory obligations.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@canterravitalis.com.